PLEASE REVIEW YOUR SCHEDULED ARRIVAL AND DEPARTURE DATES TO ENSURE YOUR RESERVATION IS CORRECT.
In order to expedite your check-in, please bring this email confirmation with you.
A 50% deposit is due at the time of reservation to hold your sites. The balance is due upon arrival. Unless you have already made a deposit via telephone, once you have received an email confirmation with a reservation number, you must provide a 50% deposit, either mail in a check (Please include a copy of your email confirmation) or call with a credit card, to hold your reserved sites. If you are requesting a reservation within 5 days of arrival, please call the office directly at 435-835-2267. We accept all major credit cards with the exception of American Express.
Any applicable discounts must be applied during the time of the initial reservation. No discounts are provided during the check-in process. Discounts are not available during the month of June or for Holiday Weekends.
Whereas we recognize emergencies may occur from time to time (sickness, accidents, weather, unforeseen circumstances, etc.), Temple Hill Resort (THR) cannot assume liability for these situations prior to or after check-in. This includes closure of the pool. There are no refunds for early departures due to unforeseen circumstances. Due to a large number of last minute individual and group cancellations and to help keep our rates as low as possible, THR has had to modify its cancellation policy to read as follows:
There will be charged a 20% processing fee if a cancellation occurs 31 days or more before the date of the reservation(minimum of $10.00). A 35% per site processing fee for any site cancellations made 30 days or less of the reservation date(minimum of $10.00). If you cancel 10 days or less from your arrival date, your full deposit will be forfeited. If full payment was made at the time of the reservation, we will refund the payment (less the processing fee).
(Four or More Sites) A group leader should be appointed as the point of contact to coordinate all reservations. The group leader will organize individual reservations, advance deposits, and ensure appropriate information is forwarded to THR, preferably via email.
Group cancellations (4 or more sites) will be charged a 20% processing fee if a cancellation occurs 31 days or more before the date of the reservation. If the group cancels in its entirety 30 days or less from its scheduled arrival date, the group will incur a fee equal to 50% of the entire group stay.*
If the group shortens its stay 30 days or less from its scheduled arrival date, you will forfeit your deposit on those sites.
Because of the amount of people we have requesting reservations for Pageant we have had to extend the 50% cancellation period to be 60 days from the scheduled arrival.
How to Cancel Reservations
PLEASE MAKE ALL CANCELLATION REQUESTS VIA EMAIL . After reviewing your email request for cancellation, you will receive an email confirmation notifying you of your cancellation and any monies to be refunded or charged. If you do not receive an email within 24 hours, please call the Temple Hill Resort immediately. Phone cancellations are NOT confirmed until you receive an email confirmation from us.
No Shows/Early Departures
No shows are charged the full fees for the reservation made. Therefore the deposit will be forfeited.
There are no refunds for early departures, regardless of reason, unless you are staying long-term and provide a 10-day cancellation notice.
All day visitors, as well as camper guests not staying overnight, are required to pay a $5.00 per person day use fee. (Group Reservations may receive a day use fee discount.) Be advised there are no refunds due to pool closure. Please remind your guests to stop at the Office. Do not use the Exit for an entrance. Enter through the entrances and stop at the office for tag verification. We do check for tags periodically throughout the day and evening.
Please declare your pets upon arrival, as there is a $25.00 charge per pet, which will be billed to your credit card, for any undeclared pets. Pets are charged at $3.00 per pet per day. There is also a $10 charge for any pet excrement left on your site or excrement that is not picked up. Pet bags are available in the office. Help us keep the park clean and rates low by cleaning up after your pet.
No vehicle will be allowed in the Park without a Window Pass. One vehicle per site (towed vehicle behind a motor-home counts as one vehicle). ALL additional vehicles with site reservations require a Window Pass for a $3 fee during regular season and $7 fee during pageant.
Check in time is no earlier than 2:00 p.m. and check out time is no later than 12:00 Noon. Please get prior written permission, either at arrival or prior to departure, if an early check-in or late check-out is needed. Such check-ins or check-outs are based on site availability. There is a $3.00 fee per hour, or any part thereof, for early or late stays.
Your check-in at the THR indicates acceptance of these new policies and procedures. All policies are subject to change.
All policies are subject to change.